Testimonials

Man’s feet whilst asleep in bed

"Ventility Sleep Solutions have provided my wife with a CPAP machine for sleep apnoea and a support package. They really have been a god send, I can’t speak highly enough about the service they provide. Our account manager, Steve, has been incredibly helpful and the nurse, Anwen, always there to help with setting up, which she can do remotely, and medical queries. We couldn’t have done it without them. Ventility are unusual these days because they’re so easy to deal with. We haven’t had to chase them for anything and they’ve been proactive every step of the way."


"I had a great experience with Ventility. Steve was incredibly helpful and made the whole process so easy. He was efficient, knowledgeable, and kept me informed throughout. It’s rare to find such high-quality service these days. Highly recommend!"


"Brilliant service all round. From advice on the best and most appropriate appliance and accessories thru the settings on the device during the first few weeks. Lovely people and it made a huge difference when adjusting to this huge change in my sleep experience."


"Steve at Ventility Sleep Solutions was very helpful (and patient!) answering my many questions about the watchPAT device, test/ how report would be received etc. He was very prompt and courteous in his replies, and provided excellent customer service. Highly recommend!"


"Steve and Anwen have been amazing at every step from the very beginning and still continue the aftercare with them. They are very quick at advising and diagnosing sleep apnea. My partner has severe sleep apnea and has subsided next to nothing now after purchasing the cpap machine. They help before during and after and have recommended them to other people too. Thank you Steve and Anwen you are amazing."


"Steve and Anwen provide a first rate service, both in providing the CPAP machine initially and in follow up support and advice. In all honesty I was somewhat anxious when first diagnosed with sleep apnea but Steve and Anwen answered all my questions quickly and comprehensively. They made what could have been a difficult process an easy one to navigate and they clearly genuinely care for their customers."


"Shout out to Steve at Ventility! I was really impressed with how quickly he got everything sorted. He was super friendly, easy to talk to, and clearly knows his stuff. It’s such a relief to deal with someone so efficient. Definitely a 5-star experience!"


"I stumbled across ventility when looking at parasomnia behaviours treatments as I have experienced them for 10 years now and through other outlets of support , always been pushed off within 5 minutes , never spoke at length about my experiences and just told that I would need to go for some assessment. Steve replied promptly to my email and then Anwen rang me that afternoon and spent time listening to me, making me feel heard with my experiences and how it affects me. She gave me solutions that I could do myself , asked questions around different possible things it could be and then spoke about the treatments & assessments they did AFTER giving me lots of information and things I could try myself first. I have never felt so heard & comfortable as I did with Anwen. Just that phone call alone has helped me more than anything else has done previously, so I thank you Anwen & Ventility Sleep Solutions!"


"Steve and Anwen from Ventility Sleep Solutions have been amazing from start to finish. Their care and understanding of my problems have been second to none. They are highly professional as well as being friendly, always positive and they’ve always been there for me either at the end of a phone or replying straightaway to any emails. They also have a lovely sense of humour! Because of their total commitment to helping people with their sleep issues I now see a light at the end of what was a very dark tunnel. I can’t recommend this clinic highly enough… thank you so much Steve and Anwen."


"Steve and Anwen are a fantastic team and really helped me during a tough time. Within 1 week I had a sleep study, a diagnosis, and had started recovery with a CPAP machine. I cannot thank them enough for their knowledge, support and kind manner. I would recommend them to anybody struggling with their sleep."


"Was instructed by the ENT consultant to undertake an Oximetry Study. The entire process was seamless through Ventility sleep solutions. The communication is on point, with regular updates provided throughout the course of the interaction. Steve was kind enough to receive, and analyse the data on a Saturday so we could keep a follow up appointment with the consultant. Great service, and worth all the praise."


"The service we have had from both Anwen and Steve has been first class. Questions are answered promptly. Always at the end of the phone if assistance or advice is needed. Anwen explains everything in detail at a level that is easy to understand and is very patient if it takes a bit longer to grasp. It has definitely been a life changer and the full effects haven’t kicked in yet so looking forward to when that happens. Refund given promptly as promised for tests that we didn’t use. Thank you both. Exceptional service."


"Contacted Ventility Sleep Solutions for an assessment. Spoke to a lovely nurse called Anwen. Turned out I didn't need a sleep survey however Anwen gave me so much great advice on blood tests, etc. she was so empathic and understanding! Very rare these days to find such a people person as Anwen and makes such a difference! So well done to Ventility. I wouldn't hesitate to recommend them based on my experience and thank you again Anwen"

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Ventility Limited, Black Lane Road,
Pentre Broughton, Wrexham LL11 6BA